Retail hiring has been unpredictable, especially in the post-pandemic period. Early in 2025, hiring surged, perhaps to get ...

AI tools need the right data and brand context to model from to provide actionable intelligence. Without the right inputs, ...

Claire's, once a staple for mall-going tweens and teens, filed for bankruptcy for the second time in seven years on Monday.

In a retail world that demands both scale and empathy, contact center intelligence is what makes smart service possible.

Brands not leveraging short-form content risk missing out on reaching potential customers. Here are a few ways brands can get ...

French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks ...

In 2025, customer loyalty isn’t earned through tradition or emotion. It’s earned transaction by transaction. Brands that win ...

Acting like an independent teammate, agentic AI goes beyond automation by orchestrating and optimizing complex workflows.

Many businesses are turning to Schedule A cases to try to stop online counterfeiters, who can be difficult to identify on third-party online marketplaces.

The most successful retailers go further with advanced personalization strategies, removing the guesswork and acting with ...

Best Buy announced late last week that it will test mini-showrooms in some of its stores featuring Ikea products to show off ...

Retail IT is at a crossroads. As the industry becomes more data-driven, retailers must support a growing number of critical ...