As generative AI ignites innovation , even small and medium enterprises (SMEs) are now establishing global capability centers ...

In a country where the tech industry is mostly thriving in the major metro hubs, a quieter transformation is underway in ...

Indra is reportedly close to selling its business process outsourcing (BPO) unit to Servinform, a fellow Spain-based company.

Third-party IT support providers are likely to come under heightened scrutiny following a spate of cyberattacks aimed at ...

Canada is deepening trade relations with Mexico under Prime Minister Mark Carney, as renewed tariff threats from U.S. President Donald Trump prompt Ottawa to rethink its economic strategy. Trade ...

Indian BPO firm Fusion CX is preparing for an initial public offering aimed at raising approximately $120 million, as it looks to scale its AI-powered customer experience operations and expand its ...