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When American Airlines returned this passenger's designer bag it was severely damaged, looking as if an aircraft had run it over. Now what?

Why is Avis asking its customer to pay $1,970 in rental car repairs when someone else wrecked it? Rescue investigates.

Expert tips from consumer advocate Michelle Couch-Friedman: How to spot and avoid summer travel scams before one wrecks your trip and wallet.

An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and can Consumer Rescue help?

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?

Make sure you understand the importance of travel insurance before your next trip so you don't make the same costly mistake this traveler did.