Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

The first price cap cut for a year came into effect on July 1, although households are being warned not to expect to see the ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Energy supplier Octopus Energy has been ordered to pay nearly £1.5 million to more than 34,000 prepayment meter customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

OCTOPUS Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...