Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Octopus Energy has been forced to pay nearly £1.5 million after failing to issue final bills to over 34,000 prepayment meter ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...