Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Verizon's cryptic Project 624 flew under the radar until this week, when the carrier announced a new customer service program built on Google Gemini AI technology that's intended to resolve issues ...

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

Verizon Communications Inc. (NYSE:VZ) is one of the most undervalued NYSE stocks to buy now. In response to the severe flash ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

Verizon Communications Inc. VZ has gained 9.2% in the year-to-date period compared with the Wireless National industry’s ...

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

Verizon highlighted a new customer service programme designed to ensure subscribers would be able to resolve issues by contacting the operator a single time using an AI assistant. The operator also ...

Investing.com -- Verizon Communications Inc (NYSE:VZ). unveiled a multi-pronged overhaul of its consumer services Monday, debuting a suite of artificial intelligence-driven tools, retail expansions, ...

Verizon’s customer transformation is built on the foundation of America’s fastest and most reliable 5G network at home and on the go.