Q: I booked a Vrbo rental in Philadelphia for a birthday party with my friends. The code for getting into the rental was incorrect. I contacted the property manager multiple times on three ...

So they booked a place on Vrbo. But Helene ... such as a refund or credit for a future stay. However, we recognize that when Ms. Gonnerman spoke to our customer service team, she may have received ...

But it just reiterated its policy: It can't issue refunds ... through Vrbo. I arrived close to midnight and it smelled weird. I found broken tiles and mold. Each time I talk to customer support ...

PENN FOREST TOWNSHIP, CARBON COUNTY (WBRE/WYOU) — A family from New York will finally get back the thousands they shelled out for a vacation rental in the Poconos they call a “nightmare ...

My family booked a condo in downtown Toronto through Vrbo recently. Just before we arrived, we received a text that our reserved condo had plumbing issues and that they had assigned us another ...

Q: My husband unexpectedly lost his job last year [2021]. We had to cancel a two-day vacation rental through Vrbo. I spoke to a Vrbo representative, who agreed to issue a partial refund of $751.

Depending on the fine print, Vrbo ... payments and customer service. For example, when there is a dispute about a stay, property managers have the final say on whether guests get refunds when ...

and your medical problems were nothing to sneeze at, either. I've seen many cases like this, where it appears Vrbo is trying to nudge an owner into giving a refund. Vrbo would tell you that it's j ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

A family who arrived at their rented holiday house in Northern Ireland to find bloodstained furniture and a room full of sex toys were told the problem was “minor” by the booking platform Vrbo.