Based on GlobalData’s conversations with technology vendors, service providers and enterprises, customer experience (from ...

Benioff emphasized Agentforce as a reflection of Salesforce’s commitment to driving innovation in customer service, stating, “We are building a limitless digital workforce tha ...

United Talent Agency, whose agents represent Hollywood stars like Will Ferrell and Cynthia Erivo, has struggled to give its ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to ...

Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government ...

ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or ...

We recently published a list of Top 10 Stocks to Buy According to XN Exponent Advisors LLC. In this article, we are going to ...

Manny Medina, co-founder and former CEO of Seattle-based sales tech company Outreach, is getting back on the startup train.

New Salesforce data shows consumers are interested in using AI agents for loyalty point optimization, customer service and ...

We recently compiled a list of the 10 Stocks That Members of Congress Own. In this article, we are going to take a look at ...