All emerging technology needs to deliver on its promise, sooner or later. For AI agents, that time is now.

Ascend, the leading provider of financial operations automation software to the insurance industry, is excited to announce a ...

Salesforce care Cloud's Salesforce Agent Exchange platform enables companies to easily combine AI-powered and human agents to enhance support and customer care operations. The most important aspect of ...

AgentExchange empowers partners, developers, and the Agentblazer community to build and monetize agentic AI components ...

Salesforce drives CRM innovation with AI-powered tools like Agentforce, strong financial growth, and market leadership. Read ...

Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, promising significant cost savings and productivity gains for businesses.

New Salesforce data shows consumers are interested in using AI agents for loyalty point optimization, customer service and ...

Singapore Airlines is rolling out Salesforce’s Agentforce artificial intelligence (AI) agent platform, Einstein in Service Cloud, and Data Cloud for its customer case management system in an ...

The study, Salesforce’s sixth Connected Shoppers Report ... freeing up human representatives to focus on more complex ...

Business Tech News #1 – Meta and Salesforce are rolling out new AI agents to help with customer service. Meta has launched a pilot program introducing AI-powered customer service agents to ...

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for ...

“OpenTable is partnering with Salesforce’s Agentforce platform to help OpenTable’s customer service agents better serve our restaurants and diners. Three weeks in, it is handling 73% of all ...