Salesforce announces the launch of Agentforce for Retail as well as Salesforce Retail Cloud with Modern POS. The news comes just prior to the National Retail Federation’s conference in New York.

The software company Salesforce presented a new version of its AI agent platform ... To this end, Salesforce is connecting the Service Cloud with the Google Customer Engagement Suite.

The new marketplace launches with more than 200 partners, including Google Cloud, DocuSign ... automation of administrative tasks. Amit Khanna, SVP and GM for Salesforce Health, cited research ...

Discover how Salesforce's Agentforce outpaces competitors with AI-powered agents & evolving pricing. Learn why now might be ...

Salesforce pricing starts at $25 per user, per month for its Sales Cloud, Service Cloud, and Marketing Cloud Engagement platforms, as well as the small business Starter Suite plan that offers ...

In addition, new agent assist features within the Service Cloud desktop will analyze tone of voice and audio cues for deeper customer sentiment understanding. Salesforce’s Agentforce ...

SAN FRANCISCO & NEW ... tasks while ensuring fast, secure, personalized support.” Agentforce reasons across client data — including audit logs and support history — from Sales Cloud, Service ...

NEW YORK--(BUSINESS WIRE)--Accenture ... of these powerful capabilities." Google Cloud and Salesforce technology training and learning services will be made available through Accenture ...

Singapore Airlines and cloud ... and set new standards for service excellence in the airline industry,” he added. In tandem, Marc Benioff, chair and chief executive officer at Salesforce said ...