Introduction Picture a sales force that exactly knows which leads to follow, armed with intelligence quicker than a cup of ...

We believe that agentic AI represents the next frontier of AI, where autonomous systems independently plan, execute, and ...

Continuing its history of innovation, Genesys released over 150 new AI features during fiscal year 2025, a more than 2X increase year-over-year, to help enable organizations to provide more seamless ...

An experimental developer kit for building AI agents that can navigate the web and complete tasks autonomously, powered by ...

Singapore Airlines partners with Salesforce ... AI-driven support by providing tailored recommendations and solutions. Additionally, SIA will leverage Einstein’s generative AI within Service ...

Data Cloud, the hyperscale data engine built within Salesforce, powers Agentforce by combining relevant data together, enabling the AI agents to better support the customer service representatives ...

The offering is expected to automate business processes, reducing manual effort and improving efficiency without heavy ...

Here are some core principles that companies should follow to successfully embed AI capabilities into their solutions.

AI costs are soaring! FinOps is key to managing cloud expenses for AI services like genAI. Transparency, management and ...

AgentExchange empowers partners, developers, and the Agentblazer community to build and monetize agentic AI components ...

Here are five companies that have launched AI tools designed to help organizations complete time intensive functions more efficiently.

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...