Field Service Proactive Maintenance: ServiceNow, Salesforce and Oracle topped the ratings, and all three were designated as Leaders across the seven performance categories. IBM, IFS, Infor, PTC and ...

Portland-based Sturdy.ai, a startup whose platform uses AI to analyze customer communications across multiple channels to ...

What is lead scoring? Discover how it helps prioritize leads, improve sales efficiency, align teams, and boost conversions by ...

Intuit faces heavy competition in non-tax business software, with rivals like Workday, Oracle NetSuite, and SAP posing ...

Agentic AI is emerging as the next paradigm in AI evolution, though its definition varies based on how different companies ...

Qualtrics' President of AI, Gurdeep Pall, believes the company's repository of human sentiment data could position it to move ...

Why Google DeepMind, Perplexity, Khan Academy, Canva, and Salesforce are among Fast Company’s Most Innovative Companies for 2025.

Employee monitoring tools can be used to increase efficiency and productivity, but they can also be used in ways that feel ...

ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or ...

Understanding the distinct roles of product, platform, and services teams is key to unlocking the full potential of a product ...