Salesforce upgrades AI agent platform to Agentforce 2dx Proactive, automated bots could address the ongoing skills shortage A ...

Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets.

Salesforce uses TDX event to showcase AI platform Agentforce 2dx as Microsoft takes direct aim at the CRM market with its new Sales AI agents.

Microsoft will launch Sales Agent and Sales Chat in May, two AI sales agents accessible in Microsoft 365 Copilot and designed ...

Pothys Swarna Mahal envisions a digital-first future and has adopted a multi-channel strategy that seamlessly connects ...

Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...