To successfully integrate generative AI (gen AI) in marketing, companies need to balance automation, customization, and human ...

B2B revenue generation, today announced the launch of 6sense® Intelligent Workflows, a new product encompassing Audience and Data workflows that centralizes omnichannel engagement and data management ...

The future of CX isn’t just personalized — it’s nostalgic. Learn to use past moments to create deeper customer connections.

As Salesforce has matured and grown its profits, the stock's valuation has improved significantly. But based on its ...

Strong communication skills help create compelling messages, write engaging copies that connect with audiences better.

Learn More Salesforce announced Agentforce 2dx today, a major update to its digital labor platform that enables autonomous AI agents to work proactively behind the scenes across enterprise systems ...

Salesforce's Agentforce platform promises to be a huge opportunity. The company's growth needs a boost since it has been sliding sharply in recent quarters. Salesforce has announced thousands of ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system.

observed in a LinkedIn post last month that Benioff’s “borderline obsession” with Microsoft’s AI initiatives follows a playbook that the Salesforce CEO published many years ago ...

Agentforce 2dx, the latest release of Salesforce's agentic AI platform, promises proactive, autonomous agents and heralds a new approach to application development. The emphasis of the latest release ...

Financial giants have made a conspicuous bearish move on Salesforce. Our analysis of options history for Salesforce CRM revealed 33 unusual trades. Delving into the details, we found 36% of ...