An update from the Joint Water Commission (JWC) says the system's control equipment failed Sunday, triggering a chain of events that led to the boil order.

Authorities now say a technical failure in the water system caused low pressure, which in turn triggered the advisory.

Residents have reached out to 5 EYEWITNESS NEWS, reporting that their water is not working in Crystal, Golden Valley and New ...

Water outage impacting Crystal, Golden Valley, New Hope originally appeared on Bring Me The News. A water tower issue has led ...

A boil water advisory for three cities in the northwestern Twin Cities metro — Crystal, Golden Valley and New Hope — has been ...

The cities of Golden Valley, New Hope and Crystal are partners in the Joint Water Commission, which purchases water from the ...

Authorities lifted the water boil advisory after the Minnesota Department of Health tested the water and determined it to be ...

The City of New Hope said in a Facebook post that the issue stems from a malfunctioning valve in the Golden Valley water tower.

A boil water advisory in place for three Twin Cities communities after having their water services disrupted Sunday morning ...

Summer school programs had closed, businesses taped notes over drinking fountains and residents bought bottle water or they boiled it. It was a big disruption, but only lasted one day.

Residents are asked not to drink tap water unless it has been boiled for at least one minute while the advisory is in place.