News

Airbnb CEO Brian Chesky’s Simple Rule for Healthier Co-Founder Fights Can Help Any Relationship
Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...
Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...
Half of Airbnb users in the U.S. are now interacting with its AI customer service agent
The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...
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Online Travel Update: Airbnb Eyes Hotels (Again), Booking Beats Expectations, and Kayak Embraces AI
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s ...
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50% of Airbnb's US customers interact with company's AI chatbot: Report
Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...
Canadians are traveling to the US at a 'much lower rate,' Airbnb's CFO said
Airbnb's CFO said in a first-quarter earnings call that Canadians were traveling more domestically and visiting Mexico, ...
ABNB Q1 Earnings Call: Management Focuses on International Growth and Product Expansion Amid Mixed Regional Trends
Online accommodations platform Airbnb (NASDAQ:ABNB) reported Q1 CY2025 results beating Wall Street’s revenue expectations, ...
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Airbnb Reports 'Softness,' Looks to International and Hotels to Get Growth Mojo Back
Airbnb CEO Brian Chesky said on an earnings call Thursday that international expansion would be a key growth driver. The shareholder letter noted that expansion markets grew more than twice as ...
Morningstar6d
Airbnb expects slower growth in nights booked, amid 'broader economic uncertainties' in U.S.
In February, when Airbnb last reported quarterly earnings, Chief Executive Brian Chesky also said he hoped to make Airbnb into a single place to go for multiple travel-related needs, rather than ...