I’ve been critical of Southwest Airlines recently, as it’s dropped some of the key options that made passengers feel it was special. But, after considering some additional changes that became ...

A Southwest Airlines flight almost took off from a taxiway, rather than a runway, at Orlando International Airport in Florida on Thursday before an air traffic controller stopped the plane ...

Emmy Award-winning journalist Kris Van Cleave is the senior transportation correspondent for CBS News based in Phoenix, Arizona, where he also serves as a national correspondent reporting for all ...

Southwest Airlines will be removing its free-check bag benefit from many fare classes. The airline will still provide free checked bags to its Business Select fare class, and other frequent flyer ...

Southwest Airlines said Tuesday that it will begin charging customers a fee to check bags, abandoning a decades-long practice that executives had described last fall as key to differentiating the ...

By Steve Knopper For years, singer-songwriter Sierra Hull has checked two bags of music gear for free as part of a longstanding Southwest Airlines policy allowing two free checked bags per passenger.

A Southwest Airlines flight nearly took off from a taxiway instead of a runway on Thursday. According to the airline, flight 3278 from Orlando to Albany, New York, "stopped safely on a taxiway at ...

Southwest Airlines has modified the earning levels of points on several fare classes. The discount carrier will increase points of its expensive fares, and decrease points of its more affordable ...

Southwest Airlines could lose a portion of leisure travelers to rivals with its latest decision to start charging for checked bags, according to an industry expert. It was a policy – along with ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

Note: Southwest Airlines announced the end of its Bags Fly Free policy on Tuesday, March 11, 2025. Here's an explanation of the new Southwest Airlines baggage policy, including when it starts and ...