Many companies shelling out cash for artificial intelligence may be counting on the technology to reduce the number of ...

NICE Actimize, a NICE business, has released "The 2025 Fraud Survey: EMEA Financial Fraud Trends and Investment Priorities" report which identifies the fraud trends landscape across Europe, the Middle ...

According to Bank of America analyst Bradley Sills, it’s time for investors to buy Salesforce (CRM) stock. The analyst highlights CRM shares as ...

As Salesforce has matured and grown its profits, the stock's valuation has improved significantly. But based on its ...

Shannon J. Gregg, PhD recognized this and founded Cloud Adoption Solutions, a certified Salesforce consulting provider. Dr. Gregg’s experience in software sales and operations naturally led her ...

Discover how Salesforce's Agentforce outpaces competitors with AI-powered agents & evolving pricing. Learn why now might be ...

At first glance, enterprise software giant Salesforce (CRM) seems like a dubious investment. While there’s no denying its relevance, broader ...

To this end, Salesforce is connecting the Service Cloud with the Google Customer Engagement Suite. According to Salesforce, this enables better, AI-supported contact center functions such as real ...

Singapore Airlines and cloud-based software company Salesforce have embarked on a strategic partnership aimed at enhancing the airline's customer service operations. This collaboration will ...

Given Salesforce’s extensive offerings, we’ll focus on the Sales Cloud plans, where most CRM functionality resides. Note that the Starter Suite plan is available on a month-to-month basis; other tiers ...

(GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets. Sales ...

Unlike AI assistants, agents can act autonomously. In the Adobe Experience Cloud, they are supposed to communicate with ...