Others have a laser focus on KM, such as eGain, Enterprise Knowledge, KMS Lighthouse ... RWS' View From the Top. Salesforce—Delivers customer relationship management software that breaks down the ...

Adobe Inc. is taking aim at its rival Salesforce Inc. in the customer ... designed to aid in customer experience management, acting as a centralized portal through which companies can store ...

RBC Wealth Management's unique expertise, innovative solutions and client-centric approach make it the leader in private ...

Simpplr has made two significant announcements that have evolved its EX Unification Platform. Already a leader in the 2024 ...

RMB Private Bank is the leading private bank in South Africa due to its commitment to innovation, client-centric solutions ...

A Salesforce talent executive told BI that expertise isn't necessarily an indicator of being a great manager. Lori Castillo Martinez said that collaboration and task management, however ...

The overall customer experience is the key aspect that distinguishes a company from its competitors, irrespective of the ...

By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify potential leads and provide invaluable customer insights for sales reps. Wednesday’s ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship ... to start bringing data=knowledge together,” he wrote.

This five-layer maturity model for digital transformation will break down silos and speed up decision-making at DoD, says Salesforce VP of global public sector.