AI polymaths are the new Renaissance workers. They wield both human and machine intelligence, rewriting the social contract ...

DOGE made massive cuts to NWS that caused the agency to lose 600 employees, due to layoffs or early retirement. Multiple ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

According to the CBPP study, in 31 states, more than 25% of seniors will face travel times of over one hour to get to a local Social Security office. In some less-populated states, this number jumps ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

SSA’s new AI phone bot has been driving callers in circles. But before you go pulling your hair out here are some tips that ...

Once hailed as gateways to secure employment, STEM degrees are now facing rising unemployment rates, with computer ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

The “urgent action required” ploy is a cornerstone of social engineering, exploiting our natural tendency to prioritize ...

The Social Security Administration is rolling out innovative AI technology to streamline the appeals process. The new HeaRT ...