Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy firm has agreed to pay the sum in refunds and compensation after it was found to have failed to provide its ...

Octopus agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer was ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...

Octopus Energy is considering demerging its tech arm Kraken Technologies to create a separate business worth up to £10billion ...