An update from the Joint Water Commission (JWC) says the system's control equipment failed Sunday, triggering a chain of events that led to the boil order.

A boil water advisory for three cities in the northwestern Twin Cities metro — Crystal, Golden Valley and New Hope — has been ...

On Sunday, the computer controlling the Golden Valley Water Tower experienced an issue, causing a communication breakdown between the water tower and the North Water Tower in New Hope, according to ...

A boil water advisory in place for three Twin Cities communities after having their water services disrupted Sunday morning ...

Residents have reached out to 5 EYEWITNESS NEWS, reporting that their water is not working in Crystal, Golden Valley and New ...

Authorities now say a technical failure in the water system caused low pressure, which in turn triggered the advisory.

The cities of Golden Valley, New Hope and Crystal are partners in the Joint Water Commission, which purchases water from the ...

The City of New Hope said in a Facebook post that the issue stems from a malfunctioning valve in the Golden Valley water tower.

On July 13, the cities of Crystal, Golden Valley and New Hope issued a boil water advisory to residents. "Out of an abundance of caution, a boil water advisory has been issued for Crystal, Golden ...

Summer school programs had closed, businesses taped notes over drinking fountains and residents bought bottle water or they boiled it. It was a big disruption, but only lasted one day.

"Golden Valley, Crystal, and New Hope issued a boil water order for all water users until further notice," the alert reads.