THOUSANDS of Thames Water customers are stuck on tariffs which were set in the 90s and bills have jumped by up to 671%. The water firm, which is in the midst of a multibillion-pound rescue deal, ha… ...

Thames Water customers on average are now paying £639 per year for water and sewerage, a 31 per cent increase from the previous year. For metered customers, there is a fixed charge of £63.69 for ...

Janice Deas doesn’t drink tap water but loves a cup of tea and limits herself to using enough water for four a day.Since her husband Brian died three years ago, Janice has lived alone in their ...

A Thames Water spokesperson said that the company is “very sorry” for “any distress caused when receiving a high-water bill.” ...

Read on to discover how much compensation you could be entitled to if you experience poor service. If you suffer from ...

Thames Water has apologised to customers after thousands of households across east London have been left without water including those in Whitechapel, Shoreditch, Spitalfields and Bethnal Green ...

Thames Water customers have expressed shock at higher than expected annual increases to April’s bills as the struggling water group “front-loads” the impact of permitted regulatory increases.

British water and sewage utility Thames Water said Tuesday that a U.S. investment firm has dropped a rescue bid for the debt-burdened company.. Thames Water said private equity company KKR decided ...

Thames Water Utilities Ltd. — which serves about a quarter of the UK including London — said it can’t rule out needing to ask customers to restrict water usage this summer.