Salesforce has announced the general availability of its conversational AI assistant along with a library of pre-programmed ‘Actions’ to help sellers benefit from conversational AI in Sales ...
There has been a shift in discussions about artificial intelligence toward “agentic AI” that has real implications for the ...
Agentic AI—or an artificial intelligence system that can think, plan, navigate complex workflows and decide for itself—is at ...
With the help of AI, Salesforce can probably do without some staff. At the same time, the company needs salespeople trained in new AI products, CEO Marc Benioff has stated.