Learn more about the two new AI tools from Microsoft, dubbed Sales Agent and Sales Chat, that are poised to help the company ...

Salesforce upgrades AI agent platform to Agentforce 2dx Proactive, automated bots could address the ongoing skills shortage A ...

Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both ...

Microsoft will launch Sales Agent and Sales Chat in May, two AI sales agents accessible in Microsoft 365 Copilot and designed ...

Salesforce introduces Agentforce 2dx, an updated digital labor platform that integrates AI agents into business operations, enhancing efficiency and scalability with new low-code and pro-code tools.

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' ...

Salesforce uses TDX event to showcase AI platform Agentforce 2dx as Microsoft takes direct aim at the CRM market with its new ...

Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, promising significant cost savings and productivity gains for businesses.

While the solutions have a lot in common, Salesforce is getting closer to a "real" AI agent and offers more ways to customize ...

Salesforce upgrades AI agent platform to Agentforce ... moving beyond reactive chat-based interactions to increasingly powerful and proactive bots. The company’s announcement centers around ...