The Einstein 1 Platform is the application development platform and unified data and AI solution that powers most artificial intelligence features currently operating in Salesforce. Einstein ...

Slack owner Salesforce is following Microsoft and Google with the launch of AI chatbot software. Along with its own Einstein GPT, it’s partnered with OpenAI on a ChatGPT for Slack bot to handle ...

Salesforce sets Guinness Record with largest Einstein lookalike gathering, highlighting its AI branding strategy. Einstein AI by Salesforce emphasizes safety and innovation in AI, with proceeds ...

Salesforce has actually been developing AI to help clients, who primarily use its software for customer service, sales, and automating their marketing, since releasing its original Einstein AI ...

Salesforce is jumping into the AI agent world with a new service that builds on the company’s Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service is ...

Alongside the release, Salesforce is also expanding the capabilities of the platform with new Einstein Copilot Actions that enable sales teams to be more productive with the power of gen AI ...

As AI-powered chatbots become more human-like and conversational, they can improve efficiency and customer experience, but also come with a unique set of challenges, such as ensuring data privacy, and ...

Einstein 1 Studio (Figure A) is a set of low-code AI tools for building, customizing and embedding the Copilot AI assistant into an organization’s custom Salesforce data sets.

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is ...