DEAR TRAVEL TROUBLESHOOTER: I read your article about Vrbo refund problems and was hoping for ... I even spoke with someone in executive customer service, who refused to help.

Q: I read your article about Vrbo refund problems and was hoping for your ... I even spoke with someone in executive customer service, who refused to help. I explained to them that — though ...

“We know how big of an issue ... Stay and the customer indicates the buyer first requested a refund on March 11 — five days after GoodNight Stay claimed it sent this message. Vrbo has ...

Silicato reached out to VRBO’s customer support for help and she ... saying it doesn’t allow them to issue refunds for transactions made for over 180 days.

However, after weeks of back and forth with customer service representatives ... cancellation costs while Vrbo's policy leaves it mostly up to the hosts to issue refunds. Airbnb hosts are also ...

DEAR TRAVEL TROUBLESHOOTER: I booked a Vrbo rental in Philadelphia for a birthday party with my friends. The code for getting into the rental was incorrect. I contacted the property manager ...

When Betsy Bair’s husband loses his job, they cancel their Vrbo rental. Are they going to lose all their money even though Vrbo offered them a refund? Q: My husband unexpectedly lost his job ...

He’d booked the apartment for 10 days through Vrbo ... big problems, like a dirty bed or a resident chipmunk. If you refer to other problems, do it succinctly. You won’t get a full refund ...

DEAR TRAVEL TROUBLESHOOTER: I read your article about Vrbo refund problems and was hoping for ... I even spoke with someone in executive customer service, who refused to help.

Q. I booked a Vrbo rental in Philadelphia for a birthday party with my friends. The code for getting into the rental was incorrect. I contacted the property manager multiple times on three ...

DEAR TRAVEL TROUBLESHOOTER: I read your article about Vrbo refund problems and was hoping for your help ... I even spoke with someone in executive customer service, who refused to help. I explained to ...