Silicato reached out to VRBO’s customer support for help and she ... saying it doesn’t allow them to issue refunds for transactions made for over 180 days.

and your medical problems were nothing to sneeze at, either. I've seen many cases like this, where it appears Vrbo is trying to nudge an owner into giving a refund. Vrbo would tell you that it's j ...

Vrbo last month reversed a longstanding policy on guest refunds and host cancellations, tipping the benefits toward guests and away from hosts when there are major travel disruptions. Under the ...

Q: I booked a Vrbo rental in Philadelphia for a birthday party with my friends. The code for getting into the rental was incorrect. I contacted the property manager multiple times on three ...

My family booked a condo in downtown Toronto through Vrbo recently. Just before we arrived, we received a text that our reserved condo had plumbing issues and that they had assigned us another ...

Two days after we reached out to Vrbo by email, Gonnerman said the business reversed course and promised a full refund. The ...

Travelers will now get more protection than ever before with Vrbo’s new policy on cancellations and refunds ... where you were planning to stay had issues, you might have been up the creek ...

He’d booked the apartment for 10 days through Vrbo ... big problems, like a dirty bed or a resident chipmunk. If you refer to other problems, do it succinctly. You won’t get a full refund ...

ATLANTA — A Georgia family is now getting a long-awaited full refund ... of the issues. Also, if you think the premises are unfit for a stay and you get nowhere with VRBO or a similar company ...

A representative also told me they have been having problems with ... steps to obtain a refund. Can you help me, please? A: If you paid for a travel insurance policy through Vrbo, you should ...

Vrbo last month reversed a longstanding policy on guest ... “When a host is required to issue a full refund, like with this new policy, a host’s earnings will not just go to $0 on a booking, they will ...