DoorDash now lets couriers drop and block rude customers without penalty. New safety features for the delivery platform include better reporting tools, real-time safety alerts, and porch light ...

DoorDash is rolling out a feature that lets its delivery workers quickly contact a security company or connect with 911 emergency services. Advocates say the company needs to take more responsibility.

Thousands of DoorDash users — both customers and DoorDash employees (aka “Dashers”) — had reported outages with the company’s food-deliver app early on Wednesday morning.

DoorDash is also making it easier for delivery people to report a safety incident during or after a delivery. If a customer makes them feel unsafe, they can immediately report it via in-app chat ...

The family-owned Cupertino business was among the first to partner with DoorDash and soon became one of the "Most Loved" ...

Delivery company DoorDash is introducing new features for riders, including reduced notifications, a request for customers to not text them while they are on a trip and messaging promoting one-tap ...

DoorDash will require its drivers to verify their identity more often as part of a larger effort to crack down on unauthorized account sharing. DoorDash has been under pressure to ensure its ...

DoorDash has historically been criticized for a lack of transparency around pay, causing the company to change their model in 2019. Even so, the merits on which pay is calculated are still unclear.

FILE - The DoorDash app is shown on a smartphone on Feb. 27, 2020, in New York. DoorDash is adding security features to its app to help protect drivers. The San Francisco-based delivery company ...

DoorDash update introduces more safety features for drivers In this Feb. 27, 2020, file photo, the DoorDash app is shown on a smartphone in New York. (AP Photo, File) In this Feb. 27, 2020, file … ...

DoorDash's CMO explains how the company figures out whether to take a position on thorny social issues. It evaluates issues according to how they impact its core values and mission to help local ...

DoorDash steps up driver ID checks after traffic safety complaints The company said it has begun requiring some drivers to complete real-time identity checks immediately after they complete a ...